Strict audit protocols
Indaver’s integrated and uniform management systems ensure the safety, reliability and traceability of its processes. Qesh is responsible for assessing whether Indaver’s operations, and those of our partners, are performed in compliance with codes of best practice, operational procedures, legislation and the various accreditations and licences. Qesh thus plays an important role in organising internal and external audits.
- Government audits: In all regions Indaver is regularly controlled by public authorities that grant licences or supervise the correct compliance with such licences.
- SEVESO audits: Due to the quantity of hazardous waste that is stored and treated, some Indaver sites (Hamburg, Biebesheim, Frankfurt, Stuttgart, Antwerp, Hoek and Dublin) are subject to the SEVESO Directive, a European Directive on the management of risks associated with the storage and handling of hazardous waste. The Directive aims to prevent serious accidents and minimise their impact on people and the environment. The preventive measures and the inspection and maintenance programs on a SEVESO site are audited periodically by the competent authorities.
- Audits by clients: Clients regularly make use of the opportunity Indaver offers to carry out (on-site) audits themselves. These audits are either part of the acceptance procedure for Indaver as a waste treatment company (pre-contractual audits) or of an interim supplier evaluation (post-contractual audits).
- Audits by certification agencies: With the certification of its management system, an independent and accredited certification body formally confirms that we are operating correctly. Depending on the region, Indaver holds ISO 9001, ISO 14001, and OHSAS 18001 and specific regional certificates.